Privacy policy
Privacy Policy
Last updated: May 18, 2026
Foster Taylor ("we", "us", or "our") operates this website and related services to provide products and services to our customers.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment and transaction information
- Order history
- Device, browser, and IP address information
- Website usage and interaction data
- Communications sent to us
Payment card details are processed securely by our payment providers and are not stored directly by Foster Taylor.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Arrange shipping and returns
- Prevent fraud and misuse
- Improve our website and services
- Comply with legal obligations
- Send service-related communications
Where permitted by law, we may also send marketing communications. You may unsubscribe at any time using the unsubscribe link in our emails.
Sharing Your Information
We may share personal information with trusted third parties where necessary to operate our business, including:
- Shopify (our ecommerce platform provider)
- Payment processors
- Shipping and fulfilment providers
- IT and hosting providers
- Analytics and security providers
We may also disclose information where required by law or to protect our legal rights.
We do not sell your personal information.
International Data Transfers
Some of our service providers may process personal information outside the United Kingdom or European Economic Area.
Where required, appropriate safeguards are used to protect personal information during international transfers.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and support marketing activities.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, accounting, or security purposes.
Your Rights
If you are located in the United Kingdom or European Economic Area, you may have rights under applicable data protection laws, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request transfer of your information where applicable
To exercise your rights, please contact us using the details below.
Security
We take reasonable technical and organisational measures to help protect your information. However, no online service or electronic transmission can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
Children's Privacy
Our services are not directed at children under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact: